How can we help?
Tell us the app name, your phone model and Android version, and what happened. We read every message.
Frequently asked questions
Do I need an account?
No. Smart Notes, Family Tree and Gravito work without an account or sign-up.
Where is my data stored?
On your device. Smart Notes can also back up to your own Google Drive, and Family Tree saves backups to a folder you choose. If you sign in to Google Play Games, Gravito keeps a cloud save in your own Google account.
How do I remove ads?
Smart Notes and Family Tree offer Premium, which removes ads. Gravito has no banner or interstitial ads: a reward video plays only when you tap Watch.
I bought Premium on another phone. How do I get it back?
Sign in to Google Play with the same Google account you used to buy it, then open the app. Purchases are restored through Google Play.
How do I get a refund?
Purchases are handled by Google Play. You can request a refund through Google Play's refund page.
How do I delete my data?
Delete notes or trees in the app, or uninstall it. In Gravito, Settings › Reset progress erases your progress and overwrites your cloud save, and your Play Games data can be managed in the Play Games app or your Google Account.